Berlin’s service design drinks experienced their renaissance in December 2011 after a longer break and will continue as a regular and open get-together. The January meet-up at Z-Bar and Z-inema hosted the German premiere of ‘Design the new Business’ – a documentary exploring the relationship between design and business. The recent March event at betahaus was entitled ‘Toolbox’ and all about sharing methods, tricks and tools. Its outcome can be found here.
After the immediate succuess of the first ‘Global Service Jam’ in 2011 it returned with a second edition in 2012. From February 24–26, 2012 ‘Service Design Berlin’ organised the local service jam and invited professionals as well as students to create new services in just 48 hours. More than 40 jammers experienced a weekend of exploring new tools, meeting incredible people & listening to mind-opening speakers. The documentation can be found on the service jam’s website.
In late October 2011, 47 participants with almost the same number of backgrounds came together to create a sustainable product and service around the topic of “Playgrounds”. Within only 48 hours and as part of the ‘Global Sustainability Jam’ the Berlin jammers went through an user-centred design process in fast forward movement and envisioned 6 unique concepts. In addition 10 speakers of various backgrounds shared their perspective on the overarching topic.
Katrin works as a Research Associate at the Social Science Research Center Berlin. She studied Political Science in Berlin and Warsaw and completed the HPI School of Design Thinking in 2010. As a co-founder of the Berlin based innovation consultancy inventedhere she is also working as a freelance Design Thinking coach and consultant. Her vision is to apply Design Thinking to politics. She wants to start her Phd in this field.
Manuel is a designer at Fjord, a digital Service Design Agency. Over the last 3 years Manuel has worked in the fields of service design, user experience and usability. His latest projects include mobile and cross-platform user experiences, social media and connected life. Manuel recently taught as a guest lecturer at the Berlin Weissensee School of Art.
Martin is a brand experience consultant and strategic designer with a background in product, interaction and communication design as well as user-centred innovation. During the last 5 years he worked for international design and branding consultancies in London, Buenos Aires and Berlin. In 2011 he joined Nokia as a user experience designer.
Olga studied business mathematics and European media studies in Potsdam. She is an alumna of the HPI School of Design Thinking and researching the interconnectedness of sustainable business, human-centred innovation and remote collaboration. Olga is an organisation talent trained at Nowadays Creative Productions.
‘Service Design Berlin’ is a non-profit team activity of Berlin-based service design practitioners, who all share a common belief that collaborate tools and design processes can be used to cause change for the better. The team consists of Katrin Dribbisch, Manuel Großmann, Martin Jordan and Olga Scupin. Please feel free to contact ‘Service Design Berlin’ via e-mail.