Berlin’s service design drinks are a regular and open get-together for everyone interested in the discipline, its methods and tools. Recent meet-ups hosted the local premieres of both ‘Design the new Business’ and ‘Design & Thinking’ – two documentaries exploring business, design and innovation. The March event, entitled ‘Toolbox’ was all about sharing methods, tricks and tools, which are collected here. Please find upcoming events on the Facebook event page.
Service Design is quite a new discipline to many. Hence its methodologies, frameworks and toolkits have to be communicated and shared. ‘Service Design Berlin’ holds workshops, gives talks and joins discussions – most recently at UXCamp Europe, DMY Symposium and Creative Mornings. Please find recent videos and slide decks on Slideshare and Vimeo. For any lecture or workshop inquiries on service design please drop us a line.
After the immediate succuess of the first ‘Global Service Jam’ in 2011 it returned with a second edition in 2012. From February 24–26, 2012 ‘Service Design Berlin’ organised the local service jam and invited professionals as well as students to create new services in just 48 hours. More than 40 jammers experienced a weekend of exploring new tools, meeting incredible people & listening to mind-opening speakers. The documentation can be found on the service jam’s website.
Katrin has recently started her Ph.D. about the role of (service) design in the public sector at the University of Potsdam. Prior to that she worked at the Social Science Research Center Berlin and co-founded the Berlin based innovation consultancy inventedhere with fellow alumni from the HPI School of Design Thinking.
Manuel is a designer at Fjord, a digital Service Design Agency. Over the last 3 years Manuel has worked in the fields of service design, user experience and usability. His latest projects include mobile and cross-platform user experiences, social media and connected life. Manuel recently taught as a guest lecturer at the Berlin Weissensee School of Art.
Martin is a service & brand experience consultant. He works as a senior user experience designer at Nokia. Prior to this he served clients of various industries at FutureBrand in Buenos Aires and Thomas Manss & Company in London. Martin has a background in product, interaction and communication design as well as user-centred innovation.
Olga is a community manager at Stylemarks, a soon-to-launch service for pre-loved design products. She studied business mathematics and European media studies in Potsdam. Olga is an alumna of the HPI School of Design Thinking and an organisation talent trained at Nowadays Creative Productions.
‘Service Design Berlin’ is a non-profit team activity of Berlin-based service design practitioners, who all share a common belief that collaborate tools and design processes can be used to cause change for the better. The team consists of Katrin Dribbisch, Manuel Großmann, Martin Jordan and Olga Scupin. Please feel free to contact ‘Service Design Berlin’ via e-mail.